This Privacy Policy explains what personal data RS789 collects from users, how it is processed, who it may be shared with, how long it is retained and what rights you hold over your own information. Please read it carefully alongside our Terms & Conditions.
These summary cards are provided for convenience only and do not replace the full legal text below. Always read the complete policy for precise obligations and rights.
We collect identity details, contact information, financial transaction data, device and browser information, and gameplay activity. Collection occurs at registration, during KYC verification and through ongoing platform use.
Your data is processed to operate your account, process deposits and withdrawals, meet KYC/AML obligations, prevent fraud, personalise your platform experience and, where consent is given, send promotional communications.
RS789 may share data with licensed payment processors, identity verification providers, fraud-prevention services and regulatory authorities. We do not sell your personal data to third-party advertisers or marketers.
Account and transaction data is retained for a minimum period required by applicable AML and regulatory obligations — typically five to seven years from the date of the last transaction or account closure, whichever is later.
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal data. You may also withdraw consent for marketing communications at any time.
RS789 employs HTTPS/SSL encryption, access controls, data minimisation practices and regular security assessments to protect your personal information against unauthorised access, disclosure or loss.
RS789 ("we", "us", "our" or "the Platform"), the operator of the online gaming and sports betting platform at https://rs789.cam, is committed to protecting the privacy and personal data of all users ("you", "your", "Player" or "User") who access or interact with our services.
This Privacy Policy (the "Policy") describes the types of personal data RS789 collects, the purposes for which it is processed, the conditions under which it may be disclosed to third parties, the retention periods applied and the rights available to you as a data subject.
By registering an account on RS789, by accessing the platform or by otherwise providing personal data to us, you acknowledge that you have read and understood this Policy. Where processing is based on your consent, your continued use of the platform following acceptance constitutes that consent.
This Policy forms part of and should be read alongside the RS789 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions specifically regarding data protection, this Policy shall prevail in respect of data-related matters.
RS789, operator of the platform at https://rs789.cam, acts as the Data Controller for all Personal Data collected through the registration process, ongoing account use, customer support interactions and marketing communications.
RS789 is licensed and regulated in the jurisdiction stated in its licensing documentation. For data protection purposes, the applicable laws of that licensing jurisdiction govern this Policy. Questions about the identity of the Data Controller or requests to exercise data subject rights should be directed to the RS789 support team at the contact details provided in Section 16 of this Policy.
When you open an RS789 account, we collect: full legal name, date of birth, country and city of residence, email address, mobile phone number and chosen username. This information is required to create and authenticate your account.
To fulfil our KYC and AML obligations, we may request copies of: a government-issued identity document (such as a National Identity Card or passport), proof of residential address (such as a utility bill or bank statement dated within three months) and, in certain circumstances, source-of-funds documentation.
We record all deposits, withdrawals, wagers and bonus transactions associated with your account, including payment method references, transaction amounts in the applicable currency (including PKR where applicable) and transaction timestamps. Where payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast or bank transfers via institutions such as HBL, UBL, Meezan Bank or Bank Alfalah — are referenced, the corresponding transaction identifiers may be processed solely for the purpose of completing your financial transaction. RS789 does not share this data with those payment providers for marketing purposes.
We automatically collect: IP address, browser type and version, operating system, device model, screen resolution, session duration, pages visited, click-path data and the referring URL. This data is used for security monitoring, fraud prevention and platform performance analytics.
All gaming activity — including bets placed, games played, sports markets accessed (such as cricket, PSL, T20 or ICC tournament markets), live casino sessions and bonus redemptions — is logged for account management, dispute resolution, regulatory reporting and responsible gambling monitoring purposes.
When you contact RS789 via Live Chat, email or the Help Center, the content of those communications — including any attachments you provide — is retained as part of your account record for support quality, compliance and dispute-resolution purposes.
Where you have consented to receive promotional communications, we record your preferences and communication history. You may update your marketing preferences or withdraw consent at any time through your account settings.
RS789 processes your Personal Data on the following legal bases and for the following purposes:
| Purpose | Legal Basis | Data Categories Used |
|---|---|---|
| Account creation and management | Contractual necessity | Registration data, device data |
| KYC identity verification | Legal obligation (AML/KYC regulations) | KYC documents, registration data |
| Processing deposits and withdrawals | Contractual necessity | Financial & transaction data |
| Fraud detection and prevention | Legitimate interests | Device data, technical data, transaction data |
| Regulatory compliance and reporting | Legal obligation | All categories as required |
| Responsible gambling monitoring | Legitimate interests / legal obligation | Gameplay data, transaction data |
| Customer support | Contractual necessity / legitimate interests | Support communications, account data |
| Platform analytics and improvement | Legitimate interests | Technical & device data, gameplay data |
| Marketing communications | Consent | Registration data, marketing preferences |
| Dispute resolution | Legitimate interests / legal obligation | Transaction data, gameplay data, support communications |
RS789 shares transactional data with licensed payment processing providers to facilitate deposits and withdrawals. The specific data shared is limited to what is strictly necessary to complete each transaction. Payment provider names referenced on the platform — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar Pakistani payment context only. No Personal Data is disclosed to these entities beyond what is required for the specific transaction.
We use third-party KYC and identity verification providers to cross-reference the documents you submit during the verification process. These providers are subject to confidentiality obligations and data processing agreements with RS789.
RS789 may share technical and device data with fraud-prevention service providers to identify and mitigate suspicious activity, account takeover attempts and payment fraud.
RS789 is required to disclose certain Personal Data to regulatory authorities and, in the case of suspected financial crime, to the relevant financial intelligence or law enforcement units in the operator's licensing jurisdiction. Such disclosures are made only to the extent required by applicable law.
RS789 does not sell, rent or otherwise transfer your Personal Data to third-party advertisers, data brokers or marketers. Any disclosure of Personal Data to third parties is limited to the specific purposes described in this Policy and is governed by appropriate contractual safeguards.
RS789 may process or transfer Personal Data to servers or service providers located outside the country in which you reside, including outside Pakistan. Where such transfers occur, RS789 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within the operator's licensing jurisdiction.
Applicable safeguards may include: contractual clauses requiring recipient processors to maintain equivalent data-protection standards; transfers to processors in jurisdictions recognised as providing adequate data protection under the standards of the operator's licensing authority; and technical and organisational measures including encryption during transit and at rest.
RS789 retains Personal Data only for as long as necessary for the purposes for which it was collected, or as required by applicable law, whichever period is longer. The following general retention periods apply:
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be associated with an identified individual.
Cookies are small data files placed on your device when you visit a website. RS789 uses cookies and similar tracking technologies (such as web beacons and local storage) to maintain your logged-in session, remember your preferences, measure platform performance and support fraud detection.
You may configure your browser to block or delete cookies at any time. Note that disabling strictly necessary cookies will impair your ability to use the RS789 platform, including the ability to log in or maintain an authenticated session.
RS789 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
Notwithstanding these measures, no method of data transmission or storage is entirely secure. RS789 cannot guarantee absolute security but commits to applying industry-standard protections and to notifying affected users and relevant authorities promptly in the event of a confirmed breach.
Subject to applicable data protection law and certain exceptions (such as overriding legal obligations or AML retention requirements), you may hold the following rights in respect of your Personal Data held by RS789:
You may request a copy of the Personal Data RS789 holds about you and information about how it is being processed.
You may request correction of inaccurate or incomplete Personal Data. Certain corrections may require re-verification of your identity.
You may request deletion of your Personal Data where it is no longer required, subject to RS789's legal retention obligations under AML and gambling regulations.
You may request that RS789 temporarily restricts processing of your data — for example, while the accuracy of data you have contested is being verified.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request receipt of your data in a structured, machine-readable format.
You may object to processing based on RS789's legitimate interests, including direct marketing. Where the objection relates to marketing, RS789 will cease such communications immediately.
To exercise any of the above rights, submit a request to the RS789 support team using the contact details in Section 16. RS789 will respond within the timeframe required by the applicable data protection law of the operator's licensing jurisdiction. RS789 reserves the right to verify your identity before acting on any data subject request.
RS789 is strictly intended for adults aged 18 years and over, or the higher minimum age required by the operator's licensing jurisdiction. RS789 does not knowingly collect Personal Data from individuals below the applicable age threshold.
If RS789 becomes aware that Personal Data has been collected from an underage individual, that account will be suspended immediately, all associated data will be handled in accordance with applicable law and any funds held in the account will be managed in compliance with the operator's licensing conditions.
If you believe that RS789 has inadvertently collected data from a minor, please contact our support team immediately using the details in Section 16.
RS789 may send promotional emails, SMS messages or in-platform notifications regarding bonuses, new game releases, sports promotions and platform updates only where you have provided prior consent to receive such communications. Consent is typically captured during account registration and can be updated at any time through your account settings.
To opt out of all marketing communications, navigate to your Account Settings and update your communication preferences, or contact support to request removal from all marketing lists. RS789 will process opt-out requests promptly. Note that transactional notifications — such as deposit confirmations, withdrawal updates and security alerts — will continue regardless of your marketing preferences, as they are required for account management.
RS789 serves a significant user base in Pakistan, with players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities. The following disclosures are provided specifically for the benefit of Pakistani users.
RS789 does not hold a licence issued by any Pakistani regulatory body, including but not limited to the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial gaming or communications authority. Pakistani users access the platform under their own responsibility and in accordance with their own assessment of applicable local law.
Where Pakistani payment rails — including Easypaisa, JazzCash, Raast or bank accounts held with HBL, UBL, Meezan Bank, Bank Alfalah or other Pakistani financial institutions — are used for transactions, the transactional data associated with those methods is processed solely to complete the relevant financial transaction. RS789 does not imply any affiliation with, endorsement from, or data-sharing arrangement with those payment providers beyond what is strictly required for transaction processing.
RS789 does not guarantee that your data will be stored on servers physically located within Pakistan. As described in Section 7, international transfers are subject to appropriate safeguards to maintain equivalent data protection standards.
RS789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features or data processing practices. Where amendments are material, RS789 will provide reasonable advance notice via the platform's notification system or a prominent notice on the website.
The "Last updated" date at the top of this Policy indicates the most recent revision. Your continued use of the RS789 platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not accept a material change, you should cease using the platform and may request voluntary account closure in accordance with the Terms & Conditions.
For any questions, concerns or requests relating to this Privacy Policy — including data subject rights requests — please contact the RS789 Data Protection team through the following channels:
RS789 will acknowledge data subject requests within a reasonable period and will respond fully within the timeframe required by the applicable data protection legislation of the operator's licensing jurisdiction. We may request proof of identity before acting on any request to ensure the security of your data.
If anything in this Privacy Policy is unclear, visit our FAQ for quick answers, review our Terms & Conditions for the full platform agreement, or return to the homepage to continue exploring RS789.
This Privacy Policy was last updated in January 2026. Continued use of RS789 constitutes acceptance of the current Policy.