Gambling is entertainment — and RS789 is committed to keeping it that way. This page explains the tools, resources and support available to every player on the platform, and what to do if gambling starts to feel like anything other than fun.
At RS789, we believe that responsible gambling is not a compliance requirement — it is a fundamental part of how a trustworthy gaming platform operates. Whether you are following a PSL match in Karachi, placing a live casino wager in Lahore, or tracking cricket odds from Rawalpindi, the same principle holds: you should always be in control of how much you spend and how long you play.
Gambling problems can develop gradually and affect people of all backgrounds. Recognising the signs early — for yourself or someone you care about — and knowing where to find help can make a significant difference. RS789 provides a set of practical in-account tools and encourages players to use them proactively, not just in moments of crisis.
This page is not a substitute for professional help. If you believe you or someone close to you has a gambling problem, we strongly encourage you to seek assistance from a qualified counsellor or mental health professional in your area, whether that is Islamabad, Faisalabad, Multan, Peshawar or elsewhere in Pakistan.
"The best session on RS789 is one where you finish on your own terms — not the platform's."
All of the following tools are built into your RS789 account settings. They are active immediately once set — no waiting period, no support request needed for most options.
Set a maximum deposit amount per day, per week or per calendar month. Once set, your limit takes effect immediately. Increasing a deposit limit requires a mandatory cooling-off period before the new higher limit becomes active, giving you time to reconsider.
Specify the maximum net loss you are comfortable absorbing over a daily, weekly or monthly period. When your losses reach the threshold you have set, RS789 will prevent further real-money wagering until the limit period resets.
Set a maximum session length — for example, 30 minutes or 2 hours. RS789 will display a timer reminder as you approach the limit and will log you out automatically when the limit is reached. You set the clock; we enforce it.
Take a short break from gambling without closing your account permanently. Cool-off periods are available from 24 hours to 6 weeks. During a cool-off, you cannot log in or place any wagers, and RS789 will suppress all promotional communications to your registered email and phone.
Choose a self-exclusion period ranging from 6 months up to 5 years, or request a permanent account closure. Once self-exclusion is active, RS789 will block all access to your account, stop all marketing contact and will not allow re-registration during the exclusion period.
Enable periodic on-screen prompts that display how long you have been playing and your net position in the current session. Reality checks are configurable at intervals of 15, 30 or 60 minutes and are designed to interrupt automatic or habitual play patterns.
Setting limits on RS789 takes under two minutes. You do not need to contact support to activate any of the tools listed above.
Sign in to your RS789 account using your registered username and password from any device. Responsible gambling settings are accessible on both desktop and mobile.
Click or tap your account avatar or username in the top right corner, then navigate to "Account Settings" and select the "Responsible Gambling" tab from the submenu.
Select the tool you want to activate — deposit limit, loss limit, session timer, cool-off or self-exclusion — and enter your preferred values. Each tool has a clear description and example figures.
Confirm your selection. Restrictions take effect immediately. You will receive an email confirmation to your registered address. Save this confirmation for your records.
Self-exclusion is the strongest tool RS789 offers. It is designed for players who recognise that they need a meaningful break from gambling — not just a brief pause. The process is straightforward, immediate and cannot be reversed before the exclusion period expires.
When you activate self-exclusion on RS789:
The table below summarises the available responsible gambling limits on RS789, their scope and the applicable cooling-off rules.
| Limit Type | Available Periods | Takes Effect | Increase Wait |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | 24 hrs Cool-off |
| Loss Limit | Daily / Weekly / Monthly | Immediately | 24 hrs Cool-off |
| Session Timer | 15 / 30 / 60 / 120 min | Immediately | 24 hrs |
| Reality Check | 15 / 30 / 60 min | Immediately | N/A |
| Cool-Off Period | 24 hrs to 6 weeks | Immediately | Cannot be shortened |
| Self-Exclusion | 6 months – 5 years / Permanent | Immediately | Cannot be reversed |
Problem gambling rarely announces itself loudly. It usually develops as a pattern of behaviour over time. The following signs — in yourself or someone you know — may indicate that gambling has moved beyond entertainment. If several of these apply, please consider using RS789's self-exclusion tool and seek professional support.
This self-assessment is not a clinical diagnostic tool, but an honest answer to these questions can help you gauge your relationship with gambling. If you answer "yes" to three or more, we strongly recommend using our self-exclusion tool and speaking with a professional.
RS789 is not a counselling service. The following guidance outlines where Pakistani players and their families can seek professional support. All mentions are informational only.
Pakistan has a growing network of mental health professionals and counselling services in major cities including Karachi, Lahore, Islamabad, Rawalpindi and Peshawar. Services are available through government-run hospitals, private clinics and registered NGOs. If gambling-related anxiety, depression or financial stress is affecting your daily life, speaking with a registered psychiatrist or psychologist is a meaningful first step.
Hospitals with psychiatry and mental health departments in Pakistan include major public sector facilities such as those operated by provincial health departments, as well as private hospitals in urban centres. RS789 is not affiliated with any such provider and cannot recommend specific clinics — your general physician (GP) is the best first point of contact.
In Pakistan, family and community networks play a significant role in mental health support. If a family member is showing signs of problem gambling — including secretive financial behaviour, unexplained debt, withdrawal from social activities or irritability — an open, non-judgmental conversation can be the first step toward getting help.
Many religious scholars and community leaders in cities such as Multan, Faisalabad and Peshawar are also equipped to provide guidance on compulsive behaviour from a values-centred perspective, and can refer individuals to appropriate clinical services where needed.
Gambling-related financial difficulties — including debt, depleted savings, or misuse of household funds — require both practical and psychological support. Financial counsellors and debt advisors can help you create a realistic repayment plan, negotiate with creditors and protect essential household expenses.
In Pakistan, microfinance institutions, cooperative credit societies and NGOs focused on financial inclusion operate across urban and semi-urban areas. Your bank — whether HBL, UBL, Meezan Bank, Bank Alfalah or another institution — may also have financial advisory services for personal debt situations. Contact your branch directly. RS789 does not imply any endorsement or affiliation with any of these institutions.
RS789 is strictly for adults aged 18 and over, or the higher minimum required by the operator's licensing jurisdiction. We enforce age verification through KYC documentation review during the registration and withdrawal process.
If you share a device with minors, we recommend enabling parental control software on your device and ensuring that your RS789 account is logged out after each session. Do not store your login credentials in a shared browser or device. If you believe a minor has accessed your RS789 account, contact support immediately via Live Chat or at [email protected].
Parents and guardians in Pakistan can access digital parenting resources and internet safety guidance through educational NGOs and school programmes operating in Karachi, Lahore, Islamabad and other cities.
If you contact RS789 support regarding a gambling problem, our team is trained to treat the communication sensitively and confidentially. We will not encourage you to continue playing. Instead, we will guide you to the relevant account settings where you can activate limits, cool-off periods or self-exclusion.
RS789 also monitors account activity for signs of problem gambling — such as sudden increases in deposit frequency, loss-chasing patterns or unusual session lengths — and may proactively reach out to players who show these patterns to offer responsible gambling information. This monitoring is part of our commitment to player welfare, not a commercial activity.
These are not rules imposed by RS789 — they are principles that experienced, responsible players apply to keep gambling a positive part of their leisure time.
Decide on a fixed amount you are comfortable losing before you open the platform. Treat it like a ticket to a cricket match or a night out — once it is spent, the session is over, regardless of the score.
Decide how long you plan to play before you log in. Set a session timer in your account. When the timer goes off, close the platform — even if you are in the middle of a cricket live-bet or a table game round.
Gambling while angry, anxious, depressed or under financial pressure significantly increases the risk of problem behaviour. Log out and return when you are in a settled frame of mind — or not at all.
Every gambling outcome is independent. A losing streak does not predict a winning streak. Chasing losses by increasing bet sizes or extending a session beyond your budget is one of the most common paths to problem gambling.
If you are ahead, consider withdrawing a portion of your winnings rather than reinvesting everything. A withdrawal — however small — is a real result. Not every session needs to end with a larger balance than it started.
If gambling feels stressful rather than entertaining — or if you find yourself keeping your activity secret from people you trust — consider speaking openly with a friend, family member or professional. Silence amplifies the problem.
Access your responsible gambling tools by visiting the RS789 homepage and logging in, or read our FAQ for answers to the most common questions about safe play settings.
🔞 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Never wager more than you can afford to lose. Local laws in Pakistan may restrict gambling.